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Council launches residents’ survey

Posted onPosted on 30th May
Council launches residents’ survey

A survey to collate the opinions and comments of local residents has been launched by Newark and Sherwood District Council to help it shape future service.

The council is responsible for a wide range of services that affect all residents day-to-day, from maintaining green spaces and providing sport and leisure facilities, to creating homes for tenants and managing waste and recycling services, for example.

The survey, which runs until Thursday, 30th June, asks people living or working in the district about their experience as a council customer, how satisfied they are with council services and encourages feedback about what services people think are the most important and what needs improving.

The survey consists of 16 questions and takes approximately 10 minutes to complete. To take part go to: www.newark-sherwooddc.gov.uk/survey

Coun David Lloyd, council leader, said: “I encourage all residents and those working in the district to take part in this survey.

“We appreciate every response submitted as it allows us to improve the service we offer across the district.”

The council run this survey every four years and the feedback informs its Community Plan, which determines priorities for the three-year duration of that plan.

Coun Lloyd added: “We also compare the data we collect this year with the results we received in 2018. We can then look at what we’ve done well and what we’ve not done so well to learn for the future.

‘Since 2018 lots has happened to our service; we’ve brought our housing service in-house, achieved huge investment, introduced new ways to digitally connect with us, built many new homes and maintained business as usual through a worldwide pandemic.

‘Clearly, there’s lots that has happened in the past four years and we want to capture the thoughts of our residents so we can improve our service for them to live better lives in our community.’

If residents have difficulties completing this survey or would prefer to complete a paper copy, they can contact customer services via phone on 01636 650 000 or by email at customerservices@newark-sherwooddc.gov.uk

All residents who complete the survey will be entitled to receive a free tree. People have a choice between a goat willow or wild cherry, which they can then pick up.

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